I work as a strategic analyst and advisor in information technology & business process sourcing, outsourcing and offshoring.
The increasing globalisation of offshoring continues to mature IT, Business Process (including Call Centre) and Knowledge Process outsourcing options. At the same time, new business models based on the automation of the production of on-line web-based consumer services & e-commerce (think Google, eBay, Amazon) is starting to transform classic outsourcing business models by introducing the direct sourcing of technology services suitable for Enterprise (think salesforce.com) and Government use.
I work with both suppliers and customers to scope the strategic impact of these developments on their businesses. With customers the agenda is the transformation of their outsourcing & sourcing strategies that allow an increased focus of in-house resource on the delivery of the competitive 'edge' of their businesses. With suppliers the agenda is how to transform and reposition their business strategies so that they can master the new competitive landscapes reshaping around them.
Here are some of the services I offer.
- (Customer, Supplier) Briefings on how wider globalisation of offshoring plus new business models of directly sourced technology services are challenging longer established outsourcing business models. This briefing includes an analysis of the emerging phenomenon of 'the Cloud' in terms of its current practical realities, and how this is impacting sourcing business models.
- (Customer) A structured workshop designed to help the business identify the potential impact of the direct sourcing of services, 'the Cloud' and the wider globalisation of offshoring, on current IT policies & strategies, and what transformational agendas should benefit the business.
- (Supplier) A structured workshop designed to help the business identify the potential impact of the direct supply & sourcing of services, 'the Cloud' and the wider globalisation of offshoring, on current business models, and what competitive repositioning & transformation of its business models the business needs to address.
- (Customer) A strategic review to identify the potential for integrating the direct sourcing of services & CloudSourcing into the client's established (Out)Sourcing strategies: A 'Sourcing Impact Analysis' focused on current sourcing opportunities, whether 'greenfield', existing outsourcing deal(s) approaching renewal or existing deal(s) with time to run but with the potential for early re-negotiation.
In delivering these services I work in association with the independent outsourcing consultants Alsbridge, with the Leading Edge Forum (a research–based CIO membership group), and with Bloor Research (a grouping of expert industry technical analysts) and with Simply Better IT (who advise & help companies transform and radically simplify Business IT) as the circumstances best require.
I also work as an experienced NED (Non-Executive Director/Chairman) of small to medium sized ventures in the technology & arts space, including start -ups.
I draw on my experience as a businessman in a variety of roles & responsibilities held in my ICI years, - and my experience gained delivering on a number of NED appointments over the last ten years since leaving ICI, including in the chair of a now successful non-for-profit social enterprise – a challenging six year exercise in leading major transformational change.